Even if amazon and flipkart deliver goods on schedule, a lot of customers often protest or express their ire on social media about the broken or malfunctioning things they receive from them. Employees at amazon and flipkart handled items carelessly, breaking them before delivering them to clients. While accidents might be forgiven, carelessness cannot be justified in this situation.
 
A user on X, called Ghar Ke Kalesh, uploaded a video to his account showing employees of e-commerce businesses hurling merchandise from a train. There were other ways to carry goods, and railroads are one of them. The employees in this video were simply tossing the things wherever they pleased, not even caring what kind they were. This does not appear good, and when these things are given to the clients, they have been requesting replacements since these employees have damaged the merchandise.
 
To prevent their employees from acting carelessly, e-commerce enterprises should make sure that their staff members follow the regulations and take appropriate action against them. Social media may be extremely beneficial to your business, but it can also endanger the reputation of your enterprise. "It takes 20 years to build a reputation and 5 minutes to ruin it," said Warren Buffet once. It's true that one poorly chosen post or message has the power to erase the previous 20 years from your life and ruin your reputation altogether.
 
 
 
 
 
For more interesting updates wa click and follow Indiaherald WhatsApp channel

Find out more:

G GOWTHAM

07/09/2024 08:49 AM