The 24-hour free flight cancellation rule established by the Directorate General of Civil Aviation (DGCA) in india provides a significant advantage to travelers, allowing them to cancel or reschedule their flight tickets without incurring hefty fees, as long as the cancellation occurs within 24 hours of booking. 

This policy is particularly beneficial for those who may have made a hasty decision or encountered unforeseen changes in their travel plans shortly after booking. By enabling travelers to make adjustments with minimal financial repercussions, the rule promotes greater flexibility and peace of mind, especially during uncertain times when plans may frequently change.

However, while the rule offers significant benefits to consumers, it has not been warmly received by airlines, which often rely on cancellation fees as a source of revenue. airlines argue that this regulation undermines their financial models, especially in a competitive market where profit margins can be tight. The implementation of the 24-hour cancellation policy may result in increased administrative burdens for airlines, requiring them to manage higher volumes of cancellations and rescheduling requests. This tension between consumer rights and airline profitability underscores the complexities within the aviation industry, where the balance between customer satisfaction and operational viability is continuously negotiated.
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30/10/2024 12:37 PM