A new swiggy scam is emerging in which delivery associates pose as hurt and demand money from clients so they may go to the hospital. In a related scam, a client said a delivery staff impersonating an accident victim had scammed him of Rs 10,000.

Ankur (@kur_ankur), an X user, posted about his terrifying encounter on the internet.

He posted, I reported a Fraudulent Activity by swiggy Delivery Agent -  Order ID - 196321527736748, on 20th Jan, 2025 to
@Swiggy
 

It's been more than 2 weeks now & I haven't received anything from @Swiggy, they just want to ignore this as much as possible

I am bringing this on X to escalate a serious issue that has remained unresolved despite multiple emails, calls and follow-ups. The responses from  @Swiggy @SwiggyCares support team have been inadequate and dismissive, failing to address the severity of the matter.

On 20th Jan, I was scammed by a swiggy delivery agent named "Rohit Saxena", who misrepresented themselves & fraudulently took ₹10,000 via Paytm. "Rohit", the delivery agent, told me he met with an accident while on duty (He seemed injured with legs bleeding).

He reached out & requested financial assistance to cover some immediate expenses, specifically asking for a sum of 10,000 INR. Out of kindness and to support him, I decided to provide the requested amount.

He assured me that he would repay the amount by tomorrow. After helping him out, within an hour he called me to ask for more money stating the treatment cost is around 22,000/- INR. Then I reported this to @Swiggy that they should be helping him out instead of me.

The name on the paytm account used for the transaction was “Udit Kumar Singh”, which was given by "Rohit". I made the transaction in this account at the time not paying attention to the name mismatch,  as it was an emergency situation.

Through my own research, I have found multiple reports of similar fraudulent incidents involving swiggy agents, particularly in the delhi NCR region. Several discussions on platforms like Reddit indicate that this is not an isolated case.




 
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SIBY JEYYA

07/02/2025 10:05 AM