Airtel to apologize to Nilesh, company harassing his father…
airtel has had to apologize to renowned storyteller and YouTuber Neelesh Mishra. Neelesh Mishra claims that his 86-year-old father was constantly receiving unnecessary calls from airtel to pay the phone bill. This mobile number belonged to his mother, who had died in september last year. When Nilesh Mishra wrote about this behavior of the company on social media, people got angry. After this, airtel has apologized to him for such behavior.
father used to get calls for the phone bill of his late mother
Nilesh Mishra had written on the social media platform X that his old father is tired of repeatedly telling your cruel people that my mother is no longer in this world. Have you ever thought how much mental pain he must be suffering from this. My father is suffering due to airtel not updating its records. airtel people keep harassing him continuously. After this post, the telecom company airtel has publicly apologized to him.
Calls were coming even after informing several times
Nilesh Mishra told that after the death of his mother, this phone number was closed. The company was informed about this. But, even today my father keeps getting calls from airtel customer service. This is mental torture on him. He has to repeatedly tell your people about his deceased wife. This post of Nilesh Mishra has gone viral rapidly. people have called such behavior of airtel wrong.
airtel updated the record, apologized
After this, airtel wrote that we apologize for the pain caused to you due to the call made by us. We had no such intention. We have updated your record. Also, we will ensure that after today no call goes to your father in this regard. We understand the pain this communication gap has caused you and your family. Please accept our apology.
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