After a lot of controversies and social pressure, oyo Hotel recently announced that it will not give rooms to any unmarried couple in Meerut. After booking rooms for meerut on OYO's platform, investigations are also being done. Bookings of couples who do not show proof of their relationship at the time of entry into the hotel are being cancelled. But after meerut, such demands have started coming up in many cities of the country. Many organizations are also fueling such demands in the country's IT hub Bangalore. Not only the hotel industry, many other businesses are also in the grip of this kind of moral policing. There is panic in many sectors regarding this. It is true that the service industry cannot treat civil society like selling toys or detergents. But there is no other option than treating the customer as a human being.
Moral policing damages the brand
Experts believe that such surrender of the service industry to moral policing can damage the core appeal of brands like Oyo. oyo may have changed its policy for one city, but if other hotels or oyo also start implementing this policy in other cities, then people will be forced to travel with marriage certificate. Will this not affect the promise made by oyo at the time of its launch 10 years ago? While traveling with partners in unknown cities of the country, this company had assured hotel booking at affordable rates. If oyo changes its policy in some more cities after meerut, then the trust of customers will be broken.
Food delivery services are also victims of social division
Not only oyo, food delivery services are also victims of social division. Delivery boys are often asked questions about delivering pork or beef. For this, they are also treated badly many times.
click and follow Indiaherald WhatsApp channel