Resolution of complaints related to sovereign gold bonds...
If you invest in Sovereign gold Bond then this news is for you. people often complain about investing in Sovereign gold Bonds (SGB). Now your complaints will be resolved immediately. The bank OF INDIA' target='_blank' title='reserve bank of india-Latest Updates, Photos, Videos are a click away, CLICK NOW'>reserve bank of india (RBI) has issued guidelines regarding this. It is to be known that last year the bank OF INDIA' target='_blank' title='reserve bank of india-Latest Updates, Photos, Videos are a click away, CLICK NOW'>reserve bank of india issued a statement in which instructions were issued for the resolution of complaints related to sovereign gold bonds at three levels. In this, the third option is to directly mail to RBI.
Level 1: The customer can complain to the Nodal Officer
The first level of a complaint related to Sovereign gold Bond will be the Nodal Officer of the Receiving office (RO). Investors can approach the Nodal Officer regarding their grievances. Receiving office means Banks, Stock Holding Corporation of india Ltd. (SCHIL), designated post office, and recognized stock exchange (NSE and BSE). customers can contact the nodal officer there.
Level 2: Use of specific metrics
If the customer has already made a complaint at the RO level and the tab is also not resolved, then in such a situation the customer's complaint will be settled through the escalation matrix in the ROs.
Level 3: Complaint to RBI
If the customer has complained to the RO but there is no response within a month or the investor is not satisfied with the response of the RO, then he can complain to the Reserve bank at sgb@rbi.Org.In.
SGB scheme launched in 2015
The Sovereign gold Bond's purpose was especially to reduce the physical demand for gold and to convert the domestic savings used for its purchase into financial savings. The price of a gold Bond is determined based on the average rate of pure gold in the domestic bullion market in indian Rupees. In this, the price of the first three trading sessions is fixed after the subscription is opened.
In Sovereign gold Bond, at least one gram of gold can be invested in every financial year. The maturity of a gold bond is in 5 years. In this, the investor gets the option of exit only after the completion of 5 years.
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