
🗞️ By indiaherald Staff Writer
📍 National Feature | Autism Awareness Month | In Association with Pinnacleblooms.org
🧩 “We Didn’t Know What to Do. Then We Called 9100 181 181.”
It was just a number at first.
Printed on a leaflet. Shared on WhatsApp. Mentioned by a teacher.
But for suma and Raghu — parents of a 3.5-year-old in vijayawada — it became the most important number they’ve ever dialed.
“He wasn’t speaking. Wasn’t playing. He didn’t look at us. We were scared. And ashamed to ask anyone.
Then we saw the number: Pinnacle® National Autism Helpline.
We called. Everything changed.”
🇮🇳 A Helpline That’s Not Just a phone Call — But a Lifeline
Since its launch, the Pinnacle® national autism helpline (9100 181 181) has:
- 📞 Received over 8.2 lakh calls from parents, doctors, teachers, and counselors
- 🌍 Operated 24x7, 365 days, in 16+ indian & international languages
- 🎯 Connected families to the nearest of 70+ Pinnacle® centers
- 📊 Delivered over 3.4 lakh free AbilityScore©® screenings
- 🤝 Helped over 1.1 lakh children begin therapy within 2 weeks of first contact
This isn’t customer care.
It’s crisis care. community care. clarity when confusion is crushing.
💬 Stories Behind the Statistics
🗣️ “We were in Khammam. We had no idea about autism. One call gave us a free screening, center appointment, and hope.”
– Rajasekhar, father of 2.9-year-old
🗣️ “We were abroad. We needed help in Telugu. The helpline connected us to Pinnacle® and a center in india for our summer break.”
– Madhavi, UAE
🗣️ “We didn’t know what to ask. The counselor guided us gently, patiently. We didn’t feel judged. We felt supported.”
– Imran, delhi NCR
🧠 More Than a Number — A Mission
The Helpline isn’t just about logistics. It’s powered by:
- 🧠 AbilityScore©® – India’s patented developmental assessment
- 🤖 TherapeuticAI©® – An AI engine that plans therapy based on child-specific data
- 💙 A team of trained coordinators, child development experts, multilingual counselors
They don’t ask: What’s your problem?
They ask: Tell us about your child. Let’s walk with you.
🌍 In india, We Needed This. Now, the World Is Watching.
For decades, india lacked a national, 24x7, medically-integrated autism support line.
parents felt:
- Ashamed to ask
- Unsure who to trust
- Afraid of the word “autism”
This helpline changed that.
And now, it’s being studied by developmental health systems in:
- 🇮🇳 India
- 🇸🇬 Singapore
- 🇦🇪 UAE
- 🇬🇧 UK (NRI families returning for summer therapy blocks)
Pinnacle® is doing what no government, private group, or NGO had done:
Built a real, reachable, results-backed system — for every child.
💙 This April, The Best Thing You Can Do for Your Child Might Just Be… Call.
You don’t need a diagnosis.
You don’t need proof.
You don’t need to panic.
Just pick up the phone.
One call to 9100 181 181 can give you: ✅ Free screening
✅ Clarity of next steps
✅ Center-level coordination
✅ Confidence that you’re not alone
📞 Save It. Share It. Say It: 9100 181 181
📞 Pinnacle® national autism helpline – Free. 24x7. Human. Hopeful.
🌐 www.Pinnacleblooms.org
📍 Connect to 70+ Centers Across india | In 16+ Languages | Global Parent Support
⚠️ Disclaimer
This article is intended for informational and awareness purposes only. It should not be considered a substitute for professional evaluation, diagnosis, or therapy. For expert guidance tailored to your child’s needs, please consult a qualified healthcare provider — or contact the Pinnacle® national autism helpline at 9100 181 181.