World Consumer Rights Day: Rights of consumers...
World Consumer Rights Day emphasizes the influence of customers and their entitlement to a free, secure, and sustainable market for all.
The following are some customer rights:
Right to Safety- Protection from the promotion of products and services that endanger life and property. The products and services obtained should serve their long-term goals as well as their immediate needs.
Right to Information- Consumers have a right to information about the products' quality, quantity, potency, purity, standard, and price in order to safeguard themselves against dishonest business practices.
Right to Choose: The guarantee of having access to a range of goods and services at a fair price, whenever this is feasible. It refers to the right to be guaranteed of acceptable quality and service at a reasonable price in the case of monopolies.
Right to be Heard: Meaning that consumers' interests will receive due treatment at suitable forums. It also includes the right to be represented in a variety of venues established to look out for the interests of consumers.
Right to Redress: To seek compensation for unfair business practices or deceptive customer exploitation. It also contains the right to a just resolution of the customer's sincere complaints.
To gain the knowledge and skills necessary to make informed purchasing decisions throughout one's existence. Consumer ignorance, especially among rural consumers, is the primary factor contributing to their exploitation.
The right to sufficient food, clothing, shelter, healthcare, education, public utilities, water, and sanitation; the right to obtain basic, necessary goods, and services. The right to a healthy environment; the right to reside and work in a space that doesn't jeopardize the health of current and future generations.
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