The message will contain a warning saying that your home's electricity will be cut off tonight because last month's bill has not been paid. Online electricity bill scam is on the rise again. Be alert if you receive a message saying that the electricity bill has not yet been paid and needs to be paid immediately. Fraudsters use scams to send messages that look like they are from a power company. The message will contain a warning saying that your home's electricity will be cut off tonight because last month's bill has not been paid. One should know how to stay safe from such scams. Only official websites and legitimate electricity Board applications should be used for online payments. The website address must start with “https://”. Also make sure there is a padlock symbol indicating a secure connection.
In case of any doubt during payment one should approach the proper customer service center. Help can be obtained by phone, email or chat. UPI payment applications must be downloaded and used from the official app store.
How to make a complaint?
It is important to take immediate action if you are a victim of electricity bill fraud. This can avoid further loss. First user can go to help section of UPI payment app like phone Pe, google Pay, paytm and register a complaint.
Complaints about fraud can be made on the official pages of these payment companies on social media sites like twitter and Facebook. Lastly, fraud complaints can also be lodged with the nearest Cyber Crime Unit. A complaint can be registered by visiting the website https://www.cybercrime.gov.in/. Or you can contact Cybercrime Cell helpline number 1930.
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