Indian hockey star and padma shri award winner rani Rampal is in the headlines. The reason behind this is her tweet, which she recently tagged air india and expressed her displeasure. rani shared the problem she faced with her luggage on an air india flight while returning from canada to india, which garnered a lot of discussion on the internet.
Why did rani Rampal get angry at air India?
While returning to india from canada, rani Rampal's suitcase was found broken. She had reached delhi by air india flight, after which she shared the picture of the broken suitcase on her social media platform X and slammed air India. She posted, "Thank you air india for this wonderful surprise. Your staff treats our bags like this. Today afternoon when I landed in delhi after coming to india from canada, my bag was found broken." air india also responded immediately
This post of rani Rampal created a stir on social media and a large number of people raised their voice in her support. air india also responded immediately to her complaint. The airline apologized and said, "Dear rani Rampal, we apologize for the inconvenience caused to you. Please DM us your ticket details, bag tag number and damage complaint number/DBR copy. We will try to resolve the matter."
social media users also criticized air India
Many people were not satisfied with air India's response. rani Rampal's followers and other social media users criticized the airline's services and called it unacceptable. One user wrote, "Did you apply for a refund or compensation?" While another said, "Air india should improve its services. They just keep apologizing, but do not actually improve anything."
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