The tirumala tirupati Devasthanams would use live Aadhaar authentication and eKYC services in an effort to reduce fraudulent activities and improve transparency.
 
Utilizing the requirements of Section 4(4)(b)(ii) of the Aadhaar Act under Good Governance, the project, which was recently authorized by the ttd trust board under the leadership of chairman BR Naidu, aims to guarantee that authentic pilgrims enjoy smooth and secure services.
 
At the moment, ttd does not have a strong system in place to verify the identification documents that pilgrims provide while making online and offline reservations for darshan and lodging. Fraudulent activities like as impersonation, mass reservations, and unapproved service resale have been facilitated by this loophole.


A thorough examination of TTD's reservation system turned up a number of concerning anomalies. For example, 124 cases indicated 12 or more rooms reserved with a single ID proof, while 110 rooms were booked within a year using the same cell number.
 
Trends in online reservations were similarly unsettling. It was discovered that 926 reservations were connected to a single email address, and 807 reservations were connected to a single cellphone number.
 
Furthermore, 48 registrations had the same email address, and over 1,279 registrations in the fortunate DIP registration system were linked to a single cellphone number.
 

Since 14 tokens were given using the same ID proof, even the Sarva Darshan token system displayed signs of impersonation.
 
With intermediaries and touts undermining the system, these results highlight the existence of rackets in the TTD's booking infrastructure. They make large reservations for accommodations or darshan slots, then resell them for exorbitant fees. This prevents sincere pilgrims from having prompt and reasonably priced access to TTD's services.
 
TTD would integrate eKYC and Aadhaar-based authentication across all of its service platforms in order to overcome these obstacles.
 

According to a ttd official, "this initiative involves integrating Aadhaar authentication at every stage of the booking and service process to verify pilgrims' identities."
 
According to him, the integration would make use of face recognition and biometric verification connected to Aadhaar, guaranteeing that only registered users may use the services. This would "reduce"—that is, not completely eradicate—the role of intermediaries and end impersonation.
 
Through a straightforward "Yes" or "No" confirmation from the unique identification authority of india (UIDAI), the Aadhaar authentication procedure will verify demographic information including name, age, gender, and address.
 

In order to offer comprehensive demographic information, including photos, for online services, eKYC will use biometric or OTP-based verification, guaranteeing accurate identification checks.
 
In order to function as an Authentication User Agency (AUA) and KYC User Agency (KUA), ttd must pay a one-time registration cost of Rs 20 lakh for a two-year period as part of their cooperation with UIDAI. While eKYC transactions would cost Rs 3.40 per, Aadhaar authentication will cost Rs 0.004 per transaction.
 
To evaluate the initiative's operational and technological viability, ttd authorities have collaborated closely with UIDAI. During their visit to tirupati, uidai representatives talked about integrating Aadhaar authentication and affirmed that ttd may use these services for good governance-aligned objectives under the Aadhaar Act of 2016.
 

Identified irregularities in booking systems:

110 rooms booked in a year using the same mobile number.

124 cases of 12 or more rooms reserved with a single ID proof.

Online booking irregularities with 807 reservations tied to one mobile number and 926 to a single email ID.

Lucky DIP registration misuse, including 1,279 registrations with one mobile number.

Instances of impersonation in Sarva Darshan tokens.

Proposed Aadhaar-based authentication:

Integration of Aadhaar-linked biometric and facial recognition technology for identity verification

Validation of demographic details through UIDAI's "Yes" or "No" system

Use of OTP-based or biometric eKYC for detailed identity checks during online bookings
 

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