Bengaluru Luxury Hotel Subjected Latecomers to Harsh Treatment, Claims Chef

A 32-year-old chef and nutrition coach, Nayantara menon Bagla, recently shared her alarming experiences at a luxury hotel in Bengaluru, describing the environment as "a living hell." Upon starting her role, she was met with a disheartening welcome from the programme director, who said, "Welcome to hell."

Bagla recounted a series of troubling practices at the hotel, particularly for staff who arrived late. She alleged that latecomers were forced to stand outside with their hands raised for two hours and then made to clean the hotel's refrigerators by hand. The treatment, she claimed, was part of a broader culture of long, grueling shifts, hostility, and persistent sexual harassment.

According to Bagla, personal emergencies were met with indifference, forcing employees to mask their emotions and maintain a facade of cheerfulness for guests, regardless of personal crises, including bereavements.

She highlighted the toxic environment, stating that shifts often lasted 18 to 20 hours, with senior staff exploiting younger employees. Bagla noted instances of bullying and hinted at severe mental health issues within the workplace, emphasizing that discussions around mental health were virtually non-existent.

Women in the kitchen faced particularly outdated gender expectations, including body shaming and a demand for submissiveness. Bagla recounted being told to lose weight and adopt a "yes boss" attitude, and she faced resistance when seeking time off for her mother's cancer diagnosis due to the busy season.

Her testimony sheds light on the alarming working conditions that employees endured at the hotel, raising questions about workplace culture and employee well-being in high-pressure hospitality settings.
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Balasahana Suresh

25/09/2024 03:34 PM